ZakiPOS Support
Last updated: 25 October 2026
ZakiPOS is the OverZaki point-of-sale app for restaurants, cafés and shops. Our team helps in English and Arabic.
Contact us
- Email: dev@overzaki.com
- WhatsApp and phone: +965 2228 9957
- We usually reply within one business day.
Getting started
- In the OverZaki dashboard, set up your menu, branches, devices and staff under POS.
- Install ZakiPOS on your iPad, iPhone or Android device, sign in with your OverZaki account, and choose your store, branch and device.
- Each cashier signs in with their own PIN, set in Dashboard → POS Setup → Cashier PINs.
Common questions
- Does ZakiPOS work without internet? Yes. Sales made offline are kept on the device and sent when the connection returns.
- Which printers work? Network (Wi-Fi or Ethernet) receipt and kitchen printers that use ESC/POS, and AirPrint printers. Add them in the app under Devices & printers.
- Can I use more than one device? Yes. Register each device in the dashboard; the devices of a branch share their orders and open checks.
- I forgot my PIN. Ask your manager to set a new one in Dashboard → POS Setup → Cashier PINs.
Your account and data
- Privacy Policy: www.overzaki.com/zakipos/privacy
- Terms of Use: www.overzaki.com/zakipos/terms
- Delete your account: www.overzaki.com/zakipos/delete-account
Questions?
Write to us at dev@overzaki.com or on WhatsApp at +965 2228 9957.