Delete your ZakiPOS account or data

Business owners: delete your OverZaki account

1. Email dev@overzaki.com from your OverZaki account's email address with the subject "Delete my account", or send the same request on WhatsApp to +965 2228 9957.
2. Tell us the store's name and confirm that you want the account and its stores deleted. To protect your account, we may ask you to confirm the request.
3. We delete the account, its stores, staff, devices and ZakiPOS data within 30 days, and confirm by email.

Staff members

Ask your business owner or manager to remove your staff account in the OverZaki dashboard (Staff). You can also email dev@overzaki.com, and we will confirm the request with your business. Your name stays on past orders and receipts that the business must keep.

Customers of a business

Contact the business directly to delete your details (name, phone number, address). If you cannot reach it, email dev@overzaki.com.

What is deleted and what is kept

• Deleted: your profile (name, email, phone), sign-in data and PIN, devices and settings, and the store's POS data (menu, orders, customers and reports).
• Kept: records the law requires us to keep, such as invoices and tax records, only for as long as the law requires, then deleted. Backup copies are removed within 90 days.